💡 Every 2-star review is an opportunity

Use AI to find gaps your competitors missed — and turn them into sales.

🔍 Turn Competitor Reviews Into Your Secret Weapon

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Hello there!

Want to create a product that sells itself? Start by letting your competitors do the talking.

Thousands of Amazon reviews are sitting there right now, filled with:

👉 What buyers wish the product had

👉 What disappointed them

👉 What pleasantly surprised them

👉 What they’d buy again — or never touch twice.

That’s gold.

Because it tells you exactly how to shape your product, position, and offer so that you win buyers where others lose them.

And with ChatGPT, you can analyze hundreds of reviews in minutes — and uncover insights that take brands months to find.

Let’s break it down.👇

Step 1: Gather Reviews from 2–3 Competitor Listings

You want a broad enough sample to see patterns. Not just one-off complaints.

Pick 2–3 top-ranking products in your niche. Use tools like Helium 10, Amazon search, or simply product URLs.

Copy and paste:

  • 10–20 reviews per listing (focus on 2–4 star reviews)

  • Q&A sections

  • Headlines and summaries

These reviews are emotional data. And now it’s time to mine it! 🔥

Step 2: Ask ChatGPT to Categorize Pain Points and Praise

It’s not enough to read reviews. You want to organize them by themes:

Quality concerns

Feature requests

Packaging issues

Surprising benefits

Unmet expectations

Prompt:

“Here are 30 reviews from 3 competing products. Group them into themes: complaints, unmet needs, and unexpected delights. Then suggest 5 product improvements and 3 messaging angles I can use.”

Step 3: Refine Your Product or Offer Based on Gaps

If 3 products fail in the same area — and yours solves it — that’s a competitive edge you should lead with.

Use ChatGPT to help translate the pain points into practical upgrades to your product, packaging, or even bundle structure.

Prompt:

“Based on these review pain points, suggest product enhancements, packaging improvements, or bundle options that would differentiate my version of this item.”

You’ll get ideas like:

Reinforce the handle with double stitching

Add a visual quick-start card to the box

Offer a 2-pack in neutral + bright color for kids

Step 4: Rewrite Your Messaging Using Their Words

People buy when they feel heard. And nothing feels more “heard” than using their own phrasing.

Use ChatGPT to:

  • Pull common phrases from reviews

  • Turn pain points into bullets

  • Turn praise into testimonials or callouts

  • Reframe competitor flaws as your strengths

Prompt:

“Rewrite this product listing using buyer language pulled from these competitor reviews. Emphasize the pain points we solve and the unique angles we offer.”

Step 5: Use Insights to Guide Your Future Roadmap

This isn’t just about today’s product. It’s about tomorrow’s competitive edge.

ChatGPT can help you turn these insights into:

  • Future product line ideas

  • Features to prioritize in development

  • Upsell or cross-sell opportunities

  • Seasonal versions or limited-edition launches

Prompt:

“Based on these competitor review trends, suggest 3 ideas for future variations of my product, and what angles I should test in upcoming ads or promotions.”

Final Thoughts

Every 2-star review your competitor gets is a blueprint for your growth.

Every complaint is a conversion waiting to happen — if you know how to respond.

With ChatGPT, you don’t have to read through 800 reviews manually or guess what your market wants.

You can:

Spot patterns

Solve pain points

Shape your offer

And win customers by showing them you’ve already listened

And once you’ve discovered what buyers actually want, let ListingApe help you say it better.

ListingApe is an AI-powered listing generator that transforms your product insights into polished, SEO-optimized listings — complete with titles, bullet points, descriptions, and tags.

It works across Amazon, eBay, Shopify, Etsy, Walmart, and eMAG, helping you stand out where competitors blend in.

You’ve already done the research.

Now let ListingApe do the writing! 🚀

💥 Never miss out on important updates from the AI world:

1. Adobe predicts AI-assisted online shopping to grow 520% during the 2025 US holiday season (source)

Adobe Analytics develops its predictions by analyzing over 1 trillion visits to U.S. retail sites, encompassing 100 million SKUs across 18 product categories.

Adobe predicts that generative AI-powered shopping will boom this year, with AI traffic set to rise by 520% year-over-year and peaking in the 10 days leading up to Thanksgiving. 

This follows the 1,300% increase in AI traffic to U.S. retail sites seen in 2024.

2. You can now shop Walmart’s products from ChatGPT (source)

OpenAI allows consumers to shop Walmart’s products via the AI chatbot, including things like groceries (not fresh food), household essentials, and more, and then instantly check out.

To use the feature, customers will press a “buy” button in ChatGPT’s app when they shop, after linking their Walmart accounts to ChatGPT.

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The Motivational Corner

💬 “Your most unhappy customers are your greatest source of learning.” Bill Gates

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This is all for today.

Looking forward to connecting with you again.

Keep exploring and leading the way!

Warmest regards,
Larisa
Chief Marketing Officer, intelliBRAND

P.S. If you’ve missed last week’s issue, you can find it here.